Privacy Policy

This Privacy Policy explains how Bezza collects, uses, stores, and protects your information when you visit our website, place an order, or contact us for support.

By using our website, you agree to the terms mentioned in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following details:

Name
Phone number
Email address
Shipping and billing address
Order details
Payment status
Website usage details
Device, browser, and IP-related information

We collect only the information needed to process orders, deliver products, offer support, and improve the shopping experience.

How We Use Your Information

To process and deliver your order
To share order updates, shipping updates, and support replies
To contact you if there is an issue with your order
To improve our website, product experience, and customer service
To send offers or updates where permitted
To prevent fraud or misuse of our website
To follow legal or regulatory requirements

Payment Information

We do not store your full card, UPI, net banking, or payment details on our website. Payments are processed through secure third-party payment gateways.

Sharing of Information

We do not sell your personal information. We may share necessary information only with trusted partners who help us run the business, such as courier partners, payment gateways, website service providers, customer support tools, or legal authorities when required.

Cookies

Our website may use cookies to improve browsing, understand customer behaviour, and make the shopping experience smoother. You can disable cookies from your browser settings, but some parts of the website may not work properly after that.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, no online platform can guarantee complete security.

Marketing Communication

If you share your contact details with us, we may send you product updates, offers, or order-related communication. You can opt out of marketing communication anytime by contacting us.

Your Rights

You may contact us to access, correct, or request deletion of your personal information where legally possible. You may also ask us to stop marketing communication.